Notice of Privacy

HomeNotice of Privacy

BSR AUTOMATION TECHNOLOGICAL SERVICES AND NETWORKS S.A. DE C.V., (hereinafter “Cyber ​​Maintain”), is a company domiciled in Mexico City, specialized in the maintenance of computer equipment and in offering comprehensive solutions to ensure that your technological infrastructure is always in optimal conditions, it is responsible for the treatment of your personal data.

Treatment purposes

Your personal data will be used for the following purposes:

  • Provide system and equipment maintenance services.
  • Offer technological consulting.
  • Customize and improve the functionality and features of our services.
  • Process and deliver purchase orders placed through our websites.
  • Bill you and notify you about the status of your order.
  • Provide you with technical support and customer service.
  • Compare information to verify its accuracy.
  • Inform you about service failures and updates.
  • Request your opinion or participation in surveys.
  • Resolver disputas y verificar su identidad.
  • Organize and carry out promotions and marketing activities.
  • Protect your interests and those of Cyber ​​Maintain.

Options and means to limit the use or disclosure of your data

You can limit the use or disclosure of your personal data by sending an email to [include contact email] or by calling [include phone number]. You can also modify your preferences in your account settings.

Means to exercise ARCO rights

You have the right to access, rectify, cancel or oppose the processing of your personal data (ARCO rights). To exercise these rights, you can send a request to our Privacy Department at atencion@cybermaintain.com. The request must contain:

  • Your name and contact information.
  • A clear description of the personal data on which you seek to exercise any of the ARCO rights.
  • Any document that proves your identity or, where applicable, the legal representation of the owner.
  • Cualquier otro elemento o documento que facilite la localización de los datos personales.

We will respond to your request within a maximum period of 20 business days and will inform you of its origin through the contact information provided.

Data transfers

Your personal data may be transferred to third parties only to fulfill the purposes mentioned above or when necessary by legal obligation. Possible transfers include:

  • Subsidiaries and affiliated companies of Cyber ​​Maintain.
  • Service providers who assist us in operational activities, as long as they comply with appropriate protection measures.

Use of cookies, web beacons and other similar technologies

By using the Service or Cyber ​​Maintain websites, you consent to the use of cookies and similar technologies.

  • Recognize you when you log in and understand how you arrived at our website.
  • Remember your chosen preferences, such as display language.
  • Fight against fraud.
  • Allow access to your account and services.
  • Provide internal and client analysis.
  • Monitor the effectiveness of our advertising campaigns.
  • Implement security measures, such as automatic disconnection.
  • Provide advertisements according to your interests.

You can choose to reject cookies by changing your browser settings.

How does Cyber ​​Maintain protect your personal information?

Cyber ​​Maintain takes technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. Only authorized personnel will have access to your personal data to perform their job duties

Contact with the user

Cyber ​​Maintain may contact you to request your feedback or send you information about bugs, service updates and promotions. You may opt out of receiving these communications at any time.

How long do we keep your personal information?

We retain your personal data only for as long as necessary to fulfill the purposes described in this privacy notice or in accordance with applicable law.

Modifications to this privacy policy

Cyber ​​Maintain may update this privacy policy to reflect changes to our services and customer feedback. We will notify you of any material changes before they are implemented. We encourage you to periodically review this policy to stay informed of how we are protecting your information.

Contact

For any questions or comments about this privacy policy, you can contact us at:

Email: atencion@cybermaintain.com